FAQs • Gilbert, IA • CivicEngage

How can I tell if I have a water leak?: Toilets can account for up to 30% of your water use, so you should check to ensure they’re running properly. To test for leaks, add a few drops of food coloring into your toilet tank and wait 10 minutes. If the color shows up in your bowl, then you have a leak allowing water to flow from the tank to your drain without ever flushing the bowl.
Leaks don’t just happen inside the home – they occur outside as well. Check your outside spigots to make sure the connections are not leaking and that the spigot was shut off properly.
Inspect all accessible connections at the water heater, pumps, washing machine hoses and valves for oxidation or discoloration – clear signs of a slow leak.

▼
Water Department

1. How do I sign up for water service?: Sign up for water service by filling out this form and submitting a deposit payment of $100.00 to city hall prior to moving in.

2. How can I tell if I have a water leak?: Toilets can account for up to 30% of your water use, so you should check to ensure they’re running properly. To test for leaks, add a few drops of food coloring into your toilet tank and wait 10 minutes. If the color shows up in your bowl, then you have a leak allowing water to flow from the tank to your drain without ever flushing the bowl.
Leaks don’t just happen inside the home – they occur outside as well. Check your outside spigots to make sure the connections are not leaking and that the spigot was shut off properly.
Inspect all accessible connections at the water heater, pumps, washing machine hoses and valves for oxidation or discoloration – clear signs of a slow leak.

3. What portion of the water distribution system is the property owner’s responsibility?: The property owner is responsible for all service pipes up to and including the connection to the water main.